Terms & Conditions
This website or store www.lady21.store of “Lay21” ("we", "our", "us") is owned and operated by “Jood TBS GMBH”. We highly recommend our user or customer or consumer ("you", "your", "yours") to read the following terms and conditions before using our website or purchasing any product(s)(s) from our website, as by using our website or purchasing any product(s) from us, you acknowledged and agree to accept this term and condition. If you don’t agree with these terms and conditions, you are suggested not to use our website.
1. Website Use:
Your placement of an order or any use of this website indicate your accepts of our policies and terms and conditions which will constitute a contract between you and “Lady21”, and these terms and conditions will be legally binding on you. We reserve the right to correct, edit, change or update information on our website without any prior notice.
2. Eligibility, Registration, and Account Security:
You may need to register for an account to make any purchase or access our store. For your registration and purchase on the Site, you must be at list 18 years old or age of majority according to your local territory and you should accept this agreement, the rules, guidelines, policies. If you register for an account, you must accurately provide your legal full name, valid email address, and other requested information at signup page.
After your registration, you will get a unique Account ID and Password from the Site. You also must maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. If you permit others to use your account credentials, you are responsible for the activities of such user that occur in connection with your account. Your use of our site and software is at your own risk. We cannot guarantee the security of any data passing through our networks. You agree to safeguard your data, including username, passwords, and content.
In its sole discretion, the “Lady21” may suspend or terminate any account, part of function and service of any account, for whatever reason, including but not limited to, any delay of payment, delivery, breach of contract, infringement of third party rights, or creating any liability for the Site or Lady21.
We reserve the right to reclaim usernames, including on behalf of businesses or individuals that hold the legal claim, including trademark rights, in those usernames
3. General Disclaimer
All information including Product(s) Information, Policies, Term and Condition, Pricing and other items contain in this website (www.lady21.store) provided and regulated by “Jood TBS GMBH” are accurate and subject to change without any notice. All product(s) images and other graphics on this website are displaying as the representation of the original product(s). Product(s) price displaying on this website will be counted as final at the time of placement of orders.
If you obtain this website link or any information contained in this site in any other place or website which nature and availability are not controlled by “Lady21”, we are not responsible of any type, express or implied, about the accuracy, reliability or availability regarding with “Lady21” or any other product(s) information and image or corresponding graphics on "Lady21" for any purpose. Trusting on such information will be at your own risk. We will not be liable for any harm or damage, including indirect or considerable loss of data or interest arising out of or connecting with the use of "Lady21"
All the content including but not limited to, image, trademark, service mark, logo, design, icon, graphic, product(s) image, illustration, software and all other information used in “Lady21” website, are legally owned by “Jood TBS GMBH”, and protected by German Copyright Act (UrhG) and other applicable international copyrights law.
No Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without our permission. You may download or print a copy of any portion of the content from our website, only for the personal or non-commercial or education use. You may republish none of our content on any other place of internet or extranet or incorporate the information in any other database or compilation. It strictly prohibited to any other use of our content(s).
Any personal or commercial use of this website or any content, image, design, logo, trademark, service mark or any other information inserted in this website is strictly prohibited to any unauthorized person. Any unauthorized use of such content, image, trademark, service mark, logo, icon, graphic, software, and all other information appeared on the “Lady21” website will deem to be the violation of German Copyright Act (UrhG), Digital Millennium Copyright Act (DMCA), 1998 and other applicable international intellectual property law.
5. Pricing and Payment Method
All product(s) price of “Lady21” are in US Dollars (USD) and includes GST. All displayed product(s) price in our store, not included with shipping cost. Shipping cost will be displayed and added with the product(s) price on the time of checking out your orders. And it will consider as the guaranteed price which will display on the time of order fulfillment. We reserve the right to change any product(s) price at any time without any prior notice.
We only accept orders and payments through our website. We accept all type of credit cards PayPal, Strip etc. payments method and do not charge any other additional fees. If you select the Credit Card payment option, it will be deemed to be your authorization to debate the accepted order amount from your selected card. All credit cards will be charged in US dollars (USD). We do not accept checks or any other payment option. At the time of delivery your product(s), we will provide you a receipt with details of the total amount and other fees (if any) including shipping cost
If we are unable to successfully process of any purchase through your selected payment method available on our website, then we may cancel your order.
You are strictly prohibited to make any payment, or attempt to pay, for the product(s) with any fraudulent intense or unlawful means.
6. Price Changes:
“Lady21” in its sole discretion may change the price of any product(s) at any time. Any price change will become effective immediately. Price may minor vary in percentage discount to round up the discount.
7. Shipping and Delivery
We are offering to ship and deliver our product(s) to all over World. All orders placed under "Lady21" will be processed and dispatched with 48 to 72 hours from the recipient of the payments. Delivery time can be varying depending on your location. We will initiate an initial approx. delivery time in your order confirmation. "Lady21" will not be liable for any uncertain late delivery.
For shipping, we are using the most common and fastest postal services suitable for our consumer’s location. We are offering free shipping for all your purchase.
To delivered in some selected countries, there is a custom clearance process which customer needs to do by them selves. For e. Brazil
8. Return & Exchange:
We the “Lady21” owned and operated by “Jood TBS GMBH”, promised to provide fresh and the quality product(s) only. We believe you enjoy your purchase. If in case for any reason you are not happy with our product(s), we are ready to accept the return or exchange. We are giving the option to exchange or return with a full refund for the unused, unworn, unharmed, unwashed and original condition with original packaging and the tag attached, within 30 days of receiving the orders, except for underwear and other intimate apparel which cannot be returned to maintain the hygienic quality of products.
We will not accept any exchange or returning request for any used, washed, harmed, worn, tag removed and packaging damaged product(s). We will bear the return shipping cost for only those products you are requesting to exchange or return for our default, in any other case request to return and exchange for your change of mind or change of size, color, style; etc. you need to manage the safe return and shipping cost. We will not accept return with a full refund for a change of mind. also for return or exchange item, we will not be responsible for any loss or damage in transits. we highly recommend you to use registered post to return the product(s)
We will refuse any refund or exchange without any purchase proof and for any product(s) damaged by the recipient. And after approving any return request, a refund will be credited to the original payment method used by the purchase, within 3 business days.
Please note we will not accept any return request for any previously exchanged product(s) with no default or for the further change of mind.
If the items you want to exchange have been shipped, please apply for return in "Account" and place a new order. Or any item you want to exchange just return the product and place new order for it.
9. Return and Exchange Process:
Please check our return option for the details process of applying return and exchange request or email: Hello@lady21.store with your name, product(s) codes, invoice number and other purchase details with a reason of your return.
10. Faulty and Received in error:
If you discover any fault in any product(s) purchased from “Lady21”, you need to notify us within 3 business days from your recipient. In such case, we will make a full refund upon safe return or exchange. We will be liable for all shipping and delivery cost.
If you believe you have received a product(s) that differs from your given orders. In such case, you need to notify us within 3 business days from your recipient and we will arrange for it to return to us and will redeliver the correct item/s.
But, if the product(s) are found with no fault and no differ found from your given order(s), in such case, it will be redelivered to you and you will manage the shipping and delivery cost. Products with no fault or no error will be nonexchangeable and nonrefundable.
12. Prohibited Activities:
In using our website you must behave in a peaceful, civil, prudent and respectful manner at all times. Moreover, you will not and it is strictly prohibited to:
- Act like specious manner by, among other things, impersonating any person;
- Harass or stem any other member or user of “Lady21".
- Distribute "spam";
- "frame" or "mirror" any part of the website;
- •Modify, adapt, sublicense, translate, sell, decompile or otherwise disassemble any portion of the “Lady21” website or its content or any software used on the website, or motivate others to do so.
- Use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content or information obtained from the “Lady21” Website in connection with your use of our Website in accordance with this “Terms of Services”.
- Take part in any activity that in any way deemed to be void or illegal under any law.
13. Limitation of Liability:
The liability of “Lady21” shall be limited to you or any other person for any direct, indirect, or special damages or losses, resulting from the use or unable to use the website.
To ensure the customer legal rights, if any non-excludable liability guaranteed by applicable German Consumer Law or United Nations Convention on Contracts for the International Sale of Goods and other international law, relating to the quality of consumer goods sold in Germany and overseas. Those guarantees cannot be modified nor abolish by any contract.
Our liability to the breach of these "Terms & Conditions" shall be limited to, if such breach directly related with the product(s) or the exchange of the product(s) or to the payment of the shipping cost of exchanging the product(s).
These “Terms and Conditions” shall be limited to, if any loss or damage arises by the reason of any theft of property belonging to the Customer or for any loss or damage, in which the customer has any contribution to such loss or damage.
Please note “Lady21” reserve the right to refuse any order(s) or cancellation of any non-paid order(s) without showing any reason.
- The liability of “Lady21” shall be limited to you or any other person for any direct, indirect, or special damages or losses, resulting from the use or unable to use the website.
- •These “Terms and Conditions” shall be limited to, if any loss or damage arises by the reason of any theft of property belonging to the users or for any loss or damage, in which the Users have any contribution to such loss or damage.
14. Legal Limitations:
As some jurisdictions do not allow some exclusions or limitations as established in these “Terms and Conditions” some of these exclusions or limitations may not apply to you. In that event, the liability will be limited as far as legally possible under the applicable legislation. “Lady21” may plead these “Terms and Conditions” in a bar to any claim, action, proceeding or suit brought by you, against us for any matter arising out of any complaint or otherwise in respect of this “Terms and Conditions”.
15. Governing Law and Jurisdiction:
If any part of these “Terms and Conditions” deemed to be unlawful, void, or unenforceable then that part will be deemed to be severable and will not affect the validity and enforceability of the remaining parts.
Our failure to enforce any right or provision of these “Terms and Conditions” will not be considered a waiver of those rights. If any provision of these “Terms and Conditions” is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
16. Disputes Management:
If there is any dispute, claim or complain about or involving the use of our Website or store, it will be managed by our support center first. If matters progress to a legal stage then our attorney will arrange a time to talk to the user.
To the extent, any complaint, dispute or controversy regarding the use of our website isn’t arbitrable under applicable laws or otherwise, you and “Lady21” both agree that any claim or dispute regarding our website will be resolved exclusively in accordance with these “Terms and Conditions”.
All users shall indemnify, defend, and hold harmless “Lady21” and its representatives, partners, employee or successors and permitted assigns from and against any and all claims, losses, expenses, damages, liabilities and costs, arising out of any claim, action, investigation or proceeding made or instituted by any third party due to, or relating to your use of the “Lady21” website in violation of this “Terms and Conditions” and/or any other breach of these “Terms and Conditions” by you and/or any breach of your representations and warranties set forth in these “Terms and Conditions”.
Also, all user and Customer shall defend Company in any legal actions or the like arising from or related to this agreement where such action brought by a third party for or on behalf of Customer.
We may terminate or suspend your account to “Lady21” and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of any clause of this Terms. If you wish to terminate your account, you may simply discontinue using our store
These miscellaneous provisions are part of just about every online “Terms and Conditions” to ensure its enforceability. You agree that no joint venture, partnership, employment, or agency relationship exists between you and “Lady21” as a result of the “Terms and Conditions”.
We have the absolute discretion, to transfer or assign all or any part of our rights under these “Terms and Conditions” and will have the right to delegate or use third-party contractors to fulfill our duties and obligations under these “Terms and Conditions” in connection with using our website or store.
20. Third Party Link:
The site “Lady21” may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for the availability or accuracy of such websites or resources or for the content, product(s), or services on or available from those other websites or resources.
Linking with that type of websites or resources does not intimate any affiliation with us of such websites or resources or the content, product(s), or services available from such websites or resources. Your sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, product(s) or services on or available from such websites or resources.
21. Entire Agreement:
The failure of us to exercise or enforce any right or provision of these “Terms and Conditions” shall not constitute a waiver of such right or provision. These “Terms and Conditions” and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
22. Change of Terms:
Time to time with the needs or in any necessary circumstances, these terms and conditions can be edit, modify, or changed without any prior notice. Your regular use of this site will indicate your consent to such changes. This term and condition updated in October 2018.
23. Questionnaires and to Contact us:
"Lady21" have sole jurisdiction to provide an explanation of this Term and Conditions. Feel free if you have any question regarding this Terms and Conditions. To contact us using the below email address: